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Home – Lemax Knowledge Base
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Knowledge base
Knowledge base
Reservation
(17)
Creating reservations
Creating FIT reservations
Adding ad-hoc services on reservations
View and edit reservations
Searching reservations
View all 17 articles
Accommodation
(5)
Entering accommodation
Editing Accommodation
Accommodation description
Entering accommodation units
Publishing accommodation units online
View all 5 articles
Accommodation price list
(20)
Defining the basic services price list
Price list schedules
Change currency of the price list
Entering single / double use price list
Short/long stay price lists
View all 20 articles
Services
(4)
Adding a service
Editing and deleting services
View all 4 articles
Accommodation capacities and availability
(4)
Types of capacities
Entering a release period
Availability report
Adding capacities
View all 4 articles
Categories
(4)
Enter a category
Edit a category
Add accommodation, transfer, tour or a charter flight/bus to a category
View all 4 articles
Places
(5)
Places
Adding a place to the system
Editing and deleting a place
Services on destinations
Stop applying services from places
View all 5 articles
Documents
(20)
Creating an offer
Creating an invoice
Creating a pro froma invoice
Creating vouchers
Creating a contract
View all 20 articles
Advanced Tours
(21)
Creating an advanced tour
Editing an advanced tour
Preview of an advanced tour
Creating a new departure
Editing a departure
View all 21 articles
Advanced tour price list
(9)
Advanced tour price list prerequisites
Entering an advanced tour price list for basic services
Adding margins to calculate the selling price on the advanced tour price list
Adding or deleting single use / double use prices
Defining the price lists for departures with different duration
View all 9 articles
Additional services price list
(8)
Entering price list for additional services
Defining additional services by age
Defining additional services for different accommodation units
Copy additional services price list from another accommodation unit
Delete additional service from price list
View all 8 articles
Special offers
(9)
Create a percentage special offer
Enter special offer with free nights
Special offers groups
Create a fixed special offer
Edit a special offer
View all 9 articles
Groups
(30)
Edit a group
Create a group
Create a subgroup
Edit a subgroup
Creating series (departures)
View all 30 articles
Simple tours
(10)
Simple tour specifics
Create a simple tour
Edit a simple tour
Preview of a simple tour
Define scheduled departures dates for a simple tour
View all 10 articles
Finances
(7)
Entering payments
Payment methods
Cancelling entered payments and creating refunds
Cashier report
View unpaid reservations
View all 7 articles
Branch offices
(7)
Branch offices
Enter a branch office
Edit and delete branch offices
Assign an employee to a branch office
View reservations from a specific branch office
View all 7 articles
Search engine optimization (SEO)
(4)
SEO
Edit page title
Edit meta description
User friendly URL
View all 4 articles
Markets
(5)
Markets
Add new market
Define commission for a market
Travel agents and markets
Editing and deleting markets
View all 5 articles
Departments
(5)
Departments
Entering departments
Editing and deleting departments
Adding travel products to departments
Adding employees to the departments
View all 5 articles
FIT tours
(10)
FIT tour specifics
Creating a FIT tour
Edit a FIT tour
Preview of a FIT tour
Add components of FIT tour
View all 10 articles
Transfers
(5)
Entering transfers
Editing transfers
Transfers description
Entering transfer units
Publishing transfer units online
View all 5 articles
Transfer price list
(1)
Transfers price list
View all 1 articles
Flights
(6)
Entering flights
Editing flights
Flights description
Entering flight units
Publishing flight units online
View all 6 articles
Flights price list
(1)
Flights price list
View all 1 articles
Rent a car
(6)
Entering rent a car
Editing rent a car
Rent a car description
Entering rent a car units
Publishing rent a car units online
View all 6 articles
Coupon code
(1)
Activating a coupon
View all 1 articles
Partners
(7)
Partners
Adding a partner to the system
Editing and deleting a partner
Adding custom fields on partners (customers/travel agents/suppliers)
Adding custom fields on passengers
View all 7 articles
Online Booking B2C
(2)
Online booking messages
Booking form data
View all 2 articles
Miscellaneous
(6)
Edit columns
Exchange rate
E-mail templates
Room occupancy
View all 6 articles
Communication
(4)
Setting up a mailbox
Sending/receiving e-mails in Lemax
How does mail communication work
View all 4 articles
Dashboard notifications
(4)
Dashboard notifications
Add a new dashboard notification
View all the dashboard notifications
Edit or delete a dashboard notification
View all 4 articles