Submit a request

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How to correctly submit a request

 

Please read this short explanation how to correctly submit a request so that we can recreate and solve your issue/bug/problem without need for disturbing you and ask for additional explanations.

5 important steps:

 

  1. Describe steps in detail that lead to this issue
  2. Describe what appeared on your screen and upload a screenshot.When making a screen shot, please do not cut it, send it in original form with browser URL and date/time including all the details.
    It is OK to send more screen shots if that will describe issue better.
  3. Describe what should have appeared on your screen
  4. Add information you think are relevant for solving issue.

Thanks for reading!

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