To enter a department to the system:

  1. Choose Options tab → Settings → Departments from the main menu.
  2. Click the New button above the grid with departments.
    The New department window will appear.
  1. Enter the Name of the department.
  2. Enter the Inquiry notification e-mail of the department.
    NOTE: You will get all the inquiries on the notification e-mail.
  1. Click OK to save the changes.