Adding new e-mail templates

1. Choose Options → Email templates.
2. Click New email template button above the grid.
3. A new Email template window will open.
4. Enter Template name and Template content.
   NOTE: In the template content field you can insert tags such as @customerName@ that will generate customers name automatically.
5. Click OK to save changes.

Sending e-mail templates

1. Open a reservation for editing.
2. Find the document you wish to send and click on Create icon.
3. Choose Send icon.
4. A New Conversation window will open.
5. Find the Message field.
6. Select existing template or enter a new one.
7. Click OK to save changes.