Manual

Reservation statuses and documents

Posted by Anita Bojanic on May 2, 2014

Depending on reservation status, different document types are available for creation Inquiry Option Confirmed Canceled Unrealized Finished On hold Offer + + + + Supplier confirmation + + + + Pro forma invoice + + + Invoice + + Voucher + + Contract + + Supplier invoice + + + Specification + + Itinerary +[]

Creating an itinerary document

Posted by Anita Bojanic on April 30, 2014

An itinerary document is used for adding itinerary information and photos to a document. This document can be sent to your customer together with an offer (or any other document). You can write a custom itinerary on a reservation, write a custom itinerary on reservation items, or add description and photos from your travel products[]

Price list schedules

Posted by Anita Bojanic on April 30, 2014

Price list schedule is used to have different prices in different date periods. Price list schedules are different for each accommodation. Date periods inside price list schedules can be grouped by price so you needn’t enter the same price more than once. Defining a new price list schedule Edit accommodation. Choose the Price list tab.[]

Setting up a mailbox

Posted by Mateja Bogdan on October 23, 2014

Mailbox is  a regular e-mail account where you can setup as many e-mail addresses / accounts as you want to. Entering new mailbox Choose Communication → Mailboxes from the main menu. Click the New Mailbox button. Mailbox window will appear. NOTE: All fields with * symbol are mandatory to fill. Mailbox Name: display name of[]

Add new market

Posted by Anita Bojanic on May 6, 2014

Choose Options → Price lists → Markets from the main menu. Click the New button above the table with markets. The New market window will appear. Enter the Name of the market. Enter the number in Valid for field. NOTE: Valid for field defines number of persons for which is this market valid. This option is used[]

Partners

Posted by Mateja Bogdan on July 22, 2014

Partners in the Lemax system are divided into 4 levels: Customers Travel agents Suppliers Passengers NOTE: Customers are B2C partners, travel agents are B2B partners, suppliers are providing an agency with products and passengers are people that are traveling with an agency. One partner can be customer, travel agent and supplier at the same time.  

Creating an offer

Posted by Anita Bojanic on April 30, 2014

Edit a reservation. In the Documents field find the Offer label and click Create. NOTE: This option is available depending on reservation status. The Creating document window will appear. Define parameters: Document template – Offer or Offer single item prices hidden Document date – The date of the document Language – Select languages this document[]

Change currency of the price list

Posted by Anita Bojanic on April 30, 2014

Edit accommodation. Choose the Price list tab. In the Options field find the Currency drop down list and change it. A message box will appear and you can click any of the following: Convert – this will change the currency and convert prices according to the purchase exchange rate Do not convert – this will[]

Publishing flight units online

Posted by Ana Mažar on July 4, 2014

Publishing flight units online is the same as publishing accommodation units online.

Adding a service

Posted by Anita Bojanic on April 30, 2014

Services can be entered in 2 different ways: By clicking the Plus button next to a drop down list with services on the price list. By selecting Options → Price lists → Services from the main menu and clicking the New Service button above the grid with services. In the New Service window choose Service type. Enter service Name.[]

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