Manual

Special offer seasons

Posted by bruno.ilisevic on October 2, 2017

Since special offers are assigned to objects in Lemax, they relate to all services on which they are applicable in the same way. If the special offer is -10%, then it will be -10% for a basic service and -10% for all supplements and reductions. Majority of special offers works this way, but there are cases[]

Creating an optional special offer

Posted by bruno.ilisevic on October 2, 2017

Special offers are Lemax functionality which is not optional by default. On special offer, you can define reservation creation date, travel dates, price and some other details which will determine if the special offer will be applied or not. The application of special offers is completely automatic and is following the rules you have set[]

How to create a Special offer which doesn’t apply to discounted services

Posted by bruno.ilisevic on October 2, 2017

In Lemax, special offers are assigned to objects (accommodations and tours). Objects in Lemax may have various services with some of them being discountable. By default, special offer which is assigned to an object will be applied to all Basic services and Supplements and reductions which are available on that object. While in some cases[]

How to delete users in Lemax

Posted by bruno.ilisevic on August 30, 2017

Lemax users can’t be just deleted, they must remain somewhere in the system. In case you have created a user with the wrong email it can be confusing when you create a new one with correct email. Therefore, you can create a user recycle bin. What you need to do is create a new Partner,[]

How to add Supplier Payment

Posted by danira.senjak on July 31, 2017

Supplier payments can be added through Supplier invoice. There are two ways to access Supplier invoice. By main tab Documents – Supplier invoices Supplier Invoice grid opens and payment can be entered in last column like it is shown on the picture below.       2. By going on a specific reservation and choosing[]

Import instructions

Posted by Filip Lukić on February 24, 2017

All import data needs to be sent in Excel files (extension xsl or xslx). We will map all data in excel to fields in Lemax. Any data that cannot be mapped to Lemax will be mapped to custom field in Lemax and communicated with you where this data will be imported to. Itravel supports importing[]

Email templates

Posted by Filip Lukić on February 15, 2017

If you are using Automatic actions module that Lemax offers, you will most probably be using dynamic automatic e-mails. When system is sending automatic emails, email templates are the ones that are actually being sent. Different email templates can be sent for different events so we have to specify these events and email templates. After[]

Mailchimp Integration

Posted by Filip Lukić on February 13, 2017

What is MailChimp? MailChimp is world’s leading email marketing platform which allows its users to send marketing e-mails, automated messages and targeted campaigns with detailed reports (https://mailchimp.com/). MailChimp allows its users to create e-mail campaigns and send them to created lists of subscribers. After creating a list, users are able to enter subscribers manually, upload[]

Credit and Debit note documents

Posted by Filip Lukić on January 3, 2017

Credit and Debit notes are two accounting documents which serve to correct invoices if a client needs to pay different amount than invoiced. Instead of creating a new invoice, you can create credit or debit note which will only show the amount which differs from the one which was invoiced. By sending these documents to your clients you[]

How does mail communication work

Posted by Goran Kovačević on November 23, 2016

Will my emails be in Lemax if I send them through Outlook? Will my emails be in Outlook if I send them through Lemax? Will I receive an email in Outlook and Lemax? Answers to that questions can be found in this article. Sending emails using mail communication module Receive email using mail communication module

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