September Product Update Vol.2 - Lemax Knowledge Base

This month, we are launching exciting product updates in Lemax. Learn about the details below (available from September 18th, 2025).

Mail Conversations upgrades

What’s new

We’ve improved the Conversations module to make it easier for you to organize and follow conversations. With clearer email visibility, new filters, and additional reservation details, you can now find what you need much faster.

This update is automatically available after the release (depending on your system setup and user roles).

Problem being solved

Hard to recognize new/unread emails
No quick way to see who created or was assigned to a reservation
Limited filters for finding the right conversations

Benefit for the users

Instantly recognize unread messages with a clear icon indicator
Save time by filtering messages by read/unread status
Work smarter with new columns showing Reservation Assigned to and Reservation Created by
Export your communication overview, including the new fields, directly to Excel

How it works

Unread/Read indicator & filter

Unread emails = envelope icon with check mark (hover: “Mark as read”)
Read emails = envelope icon with dot (hover: “Mark as unread”)
Users can manually change status by clicking the icon

New columns in Conversations grid

Reservation Assigned to
Reservation Created by
Visible by default, included in Excel export, can be managed via Edit columns

New filters

Reservation Assigned to: Users + Not assigned + Not selected (ignore filter)
Reservation Created by: Users + Not assigned + Not selected (ignore filter)
For both of these two new filters, default option selected is “Not selected”

Mail Conversations upgrades (Mail notifications)

What’s new

We’ve introduced a new mail notification system for reservation assignments. Whenever a reservation is assigned to you, you’ll now get an instant notification – ensuring you never miss important updates.

Please contact support@lemax.net for additional information for advisory services on how this update could be set up for your instance or if you have any additional inquiries.