To add more rooms, transfers or any other product of the same type, follow next steps: Add all room types to the same reservation. NOTE: You can use item description to define option 1, option 2 and s[...]
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How can we set up American or European format of dates in system and on documents?
We can set up Lemax to display the dates in the US or Europan format. Contact us at support@lemax.net if you want this change.
Can the system send a satisfaction survey to a client or we have to do it manually?
The satisfaction survey link can be added inside of a message that will be send to a customer. Edit a reservation. Find the Documents field and click Send icon next to the document you wish to send. [...]
How can I know if a customer didn’t pay a reservation on time?
You can check payments every time you log in the system. Open reservations in the status Option and Confirmed. Red reservations in status Option means that advance amount is not paid on time and the o[...]
New view reservations outside user branch offices user role setting
What’s new? Our system has a new user role setting under the Reservations section, called Reservation view by branch offices. The new user role grants or denies the right to see reservations in othe[...]
New transfer info on the online booking form
What’s new? We have improved the transfers’ online booking form with Transfer info such as Pick up and Drop off date and time, Flight/bus number, Pick-up location and Drop-off location. Unti[...]
Sharing allotments option
What’s new? Our system has the new option of sharing allotments between different units within the same product. Connecting units with other units will be possible only within the same product. Bene[...]
New user role security settings for ad-hoc options
What’s new? We have created new user roles security settings that are at your disposal from now on. The two new settings grant or deny usage of ad-hoc options inside reservations. Benefit? The Switc[...]
New option of adding logo for travel agents
What’s new? Our system has the new option of adding logo for all travel agents added or imported into your system. Benefit? In case of making reservations through online booking B2B, your travel age[...]
Searching documents by reservation status
What’s new? We have improved functionality of searching documents by reservation statuses. List of reservation statuses can be found in documents grid. Benefit? Till now, you could add Reservation s[...]