If you are using Automatic actions module that Lemax offers, you will most probably be using dynamic automatic e-mails. When system is sending automatic emails, email templates are the ones that are actually being sent. Different email templates can be sent for different events so we have to specify these events and email templates. After[…]
Manual
Setting up a mailbox
Mailbox is a regular e-mail account where you can setup as many e-mail addresses / accounts as you want to. Entering new mailbox Choose Communication → Mailboxes from the main menu. Click the New Mailbox button. Mailbox window will appear. NOTE: All fields with * symbol are mandatory to fill. Mailbox Name: display name of[…]
How does mail communication work
Will my emails be in Lemax if I send them through Outlook? Will my emails be in Outlook if I send them through Lemax? Will I receive an email in Outlook and Lemax? Answers to that questions can be found in this article. Sending emails using mail communication module Receive email using mail communication module
Adding custom fields on reservations
In the Lemax system you can define your own filter parameters in order to find certain reservation easier or to make an list of reservations with the same characteristics used as overview or for exporting list in a form of a document. Open a reservation for editing. Choose Custom fields tab in the Reservation details[…]
Rooming lists
It is possible to create rooming lists for each departure of an advanced tour. Create a rooming list Edit a departure. Choose the Rooming list tab. Set the Advanced rooming list options (if necessary). Click the Filter button. A rooming list for all rooms in all hotels has been created. The information about the date[…]
Availability report
View availability for specific accommodation Edit accommodation. Choose the Availability tab. Define view period by entering Start Date and End Date. Click Show. The availability report will be displayed. The left side of the report displays accommodation units. The right side of the report displays the availability of each unit and the number of available[…]
Entering accommodation units
Entering accommodation units Entering new accommodation units is done through the price list tab. Edit accommodation. Choose the Price list tab. Click Add button to add a new accommodation unit. Select accommodation type from Type drop down list Enter description. Select appropriate from the Service, Status, Selling and Net billing type drop down list. Fill[…]
View unpaid invoices
Choose Documents tab → Invoices from the main menu. Check the Show unpaid only check box. Click the Filter button to get only unpaid invoices displayed in the grid.
Create a fixed special offer
Fixed special offer is applied in the defined period as the fixed price replacement of the basic service price set in the price list. To create a special offer: Choose the Special offers from the main menu. Click the Add fixed button above the grid with special offers. The Special offers window will appear. Enter[…]
Deleting a discount from the price list
Edit accommodation. Choose the Price list tab. Choose the Discounts 2nd level tab. Find a discount you wish to delete and click the Delete icon. Click OK to save changes. HINT: If you want reservations to have new price without discount, you have to edit reservation and recalculate the price. You also have to recreate[…]