Creating reservations for travel products in system Choose Reservations → New reservation from the main menu. Travel products search window will appear. In the Search parameters field choose the Accommodation, Tours, Transport, Activities or Congress tab depending on whether you are searching for accommodation, tours, transport, activities or congress. Set the other parameters in Search parameters[…]

In the Lemax system you can define your own filter parameters in order to find certain reservation easier or to make an list of reservations with the same characteristics used as overview or for exporting list in a form of a document. Open a reservation for editing. Choose Custom fields tab in the Reservation details[…]

Searching by a reservation number Choose Reservations from the main menu. Choose one of the reservation statuses (Inquiry, Option, Confirmed, etc.) depending on the status of the reservation you wish to view or edit or choose All reservations from the menu. Locate the Res.no. column and enter wanted reservation number to find specific reservation or[…]

Choose Reservations from the main menu. Choose one of the reservation statuses (Inquiry, Option,  Confirmed, etc.) depending on the status of the reservation you wish to view or edit or choose All reservations from the menu. Use Filter grid to find appropriate reservations. HINT: Click Advanced search to get more filter options. Use double click[…]

When you sell a service that has not been entered into accommodation or price list and you send it rarely, you can add it on reservation without first adding it to the price list. Open the Create reservation item window by creating a new reservation or by editing an existing one. Choose a Customer in[…]

If you are selling more travel products or services to the same customer it is not necessary to create more reservations, you can add more reservation items to the same reservation. You can then create an offer or an invoice that includes all the travel products and services. Open the Create reservation item window by[…]

Reservation in the Lemax system can have several different statuses: Inquiry – There was no available capacity so you have to check with your supplier. Option – An offer has been sent to the customer. We are waiting for his payment or confirmation. Confirmed – Reservation that has been confirmed. You can change status into[…]

The Lemax system remembers all activity in a form of any change made on each reservation in order to help you to track it down. Open a reservation for editing. Choose Activity tab in the Reservation details window. You can find an overview of all activity and changes made on this reservation. Use Filter grid[…]

Open a reservation for editing. In the Reservation details field of the Reservation details window change Currency. Conversion will be done according to rules of conversion predefined in the system. Click OK to save changed currency.

If a service on a reservation item has been calculated automatically then no price change is possible. In order to reduce the price you can use the workaround and add a discount in the same way as you would add any other ad-hoc service. NOTE: If a service has been added to a reservation as[…]