In the Lemax system you can define your own filter parameters in order to find certain reservation easier or to make an list of reservations with the same characteristics used as overview or for exporting list in a form of a document. Open a reservation for editing. Choose Custom fields tab in the Reservation details[…]

The Lemax system remembers all activity in a form of any change made on each reservation in order to help you to track it down. Open a reservation for editing. Choose Activity tab in the Reservation details window. You can find an overview of all activity and changes made on this reservation. Use Filter grid[…]

Open a reservation for editing. In the Reservation details field of the Reservation details window change Currency. Conversion will be done according to rules of conversion predefined in the system. Click OK to save changed currency.

If a service on a reservation item has been calculated automatically then no price change is possible. In order to reduce the price you can use the workaround and add a discount in the same way as you would add any other ad-hoc service. NOTE: If a service has been added to a reservation as[…]

Entering notes for reservation Open a reservation for editing. In the Note field click on the note name you wish to enter: Internal – available only for internal use, will never be published Voucher – note for voucher documents, shown on each created voucher in that reservation Contract – note for contract Rooming list –[…]

Open a reservation for editing. Find the reservation item you wish to change the accommodation, tour, transport or activity on in reservation items grid and click Edit or double click the row. The Create reservation item window will appear. In General field’s upper right corner click Change button. Travel products search window will appear. Click[…]

After making changes on the price list, all reservations made from that moment will be calculated with new prices. In order to get the prices from the new price lists on a reservation that has been made before the price list change, you have to recalculate reservation: Open a reservation for editing. Find the reservation[…]

Reservation in the Lemax system can have several different statuses: Inquiry – There was no available capacity so you have to check with your supplier. Option – An offer has been sent to the customer. We are waiting for his payment or confirmation. Confirmed – Reservation that has been confirmed. You can change status into[…]

Editing Open a reservation for editing. Find the reservation item you wish to edit in reservation items grid. Double click the row in the grid or click the Edit icon. The Create reservation item window will appear. Change the necessary fields. Click OK to save changes. Copying Open a reservation for editing. Find the reservation[…]

If the client decides to cancel his reservation, or it should be cancelled for any other reason, you can change the status of the reservation from the Confirmed into Cancelled. Cancelled reservations will still be saved in the Lemax system. Choose Reservations → Confirmed from the main menu. Use Cancel icon at the end of the[…]