Creating reservations for travel products in system Choose Reservations → New reservation from the main menu. Travel products search window will appear. In the Search parameters field choose the Accommodation, Tours, Transport, Activities or Congress tab depending on whether you are searching for accommodation, tours, transport, activities or congress. Set the other parameters in Search parameters[…]

If you are selling more travel products or services to the same customer it is not necessary to create more reservations, you can add more reservation items to the same reservation. You can then create an offer or an invoice that includes all the travel products and services. Open the Create reservation item window by[…]

When you sell a service that has not been entered into accommodation or price list and you send it rarely, you can add it on reservation without first adding it to the price list. Open the Create reservation item window by creating a new reservation or by editing an existing one. Choose a Customer in[…]

Choose Reservations from the main menu. Choose one of the reservation statuses (Inquiry, Option,  Confirmed, etc.) depending on the status of the reservation you wish to view or edit or choose All reservations from the menu. Use Filter grid to find appropriate reservations. HINT: Click Advanced search to get more filter options. Use double click[…]

Searching by a reservation number Choose Reservations from the main menu. Choose one of the reservation statuses (Inquiry, Option, Confirmed, etc.) depending on the status of the reservation you wish to view or edit or choose All reservations from the menu. Locate the Res.no. column and enter wanted reservation number to find specific reservation or[…]

The Lemax system gives you option to copy your complete reservation as the new reservation in the inquiry status with the same items in order to edit it additionally with or without the same passengers or without them. Choose Reservations from the main menu. Choose one of the reservation statuses (Inquiry, Option, Confirmed, etc.) depending[…]

If the client decides to cancel his reservation, or it should be cancelled for any other reason, you can change the status of the reservation from the Confirmed into Cancelled. Cancelled reservations will still be saved in the Lemax system. Choose Reservations → Confirmed from the main menu. Use Cancel icon at the end of the[…]

Editing Open a reservation for editing. Find the reservation item you wish to edit in reservation items grid. Double click the row in the grid or click the Edit icon. The Create reservation item window will appear. Change the necessary fields. Click OK to save changes. Copying Open a reservation for editing. Find the reservation[…]

Reservation in the Lemax system can have several different statuses: Inquiry – There was no available capacity so you have to check with your supplier. Option – An offer has been sent to the customer. We are waiting for his payment or confirmation. Confirmed – Reservation that has been confirmed. You can change status into[…]

After making changes on the price list, all reservations made from that moment will be calculated with new prices. In order to get the prices from the new price lists on a reservation that has been made before the price list change, you have to recalculate reservation: Open a reservation for editing. Find the reservation[…]