If you are using Automatic actions module that Lemax offers, you will most probably be using dynamic automatic e-mails. When system is sending automatic emails, email templates are the ones that are actually being sent. Different email templates can be sent for different events so we have to specify these events and email templates. After[…]
Manual
Import instructions
All import data needs to be sent in Excel files (extension xsl or xslx). We will map all data in excel to fields in Lemax. Any data that cannot be mapped to Lemax will be mapped to custom field in Lemax and communicated with you where this data will be imported to. Itravel supports importing[…]
How to add Supplier Payment
Supplier payments can be added through Supplier invoice. There are two ways to access Supplier invoice. By main tab Documents – Supplier invoices Supplier Invoice grid opens and payment can be entered in last column like it is shown on the picture below. 2. By going on a specific reservation and choosing[…]
How to delete users in Lemax
Lemax users can’t be just deleted, they must remain somewhere in the system. In case you have created a user with the wrong email it can be confusing when you create a new one with correct email. Therefore, you can create a user recycle bin. What you need to do is create a new Partner,[…]
How to create a Special offer which doesn’t apply to discounted services
In Lemax, special offers are assigned to objects (accommodations and tours). Objects in Lemax may have various services with some of them being discountable. By default, special offer which is assigned to an object will be applied to all Basic services and Supplements and reductions which are available on that object. While in some cases[…]
Creating an optional special offer
Special offers are Lemax functionality which is not optional by default. On special offer, you can define reservation creation date, travel dates, price and some other details which will determine if the special offer will be applied or not. The application of special offers is completely automatic and is following the rules you have set[…]
Special offer seasons
Since special offers are assigned to objects in Lemax, they relate to all services on which they are applicable in the same way. If the special offer is -10%, then it will be -10% for a basic service and -10% for all supplements and reductions. Majority of special offers works this way, but there are cases[…]