Sending e-mail from Lemax E-mails can be sent from various places in the system. Open one reservation. Choose Communication tab. Click New conversation button. New conversation window will appear. Fill the details. or Open one reservation. Click Send e-mail icon near one document. New conversation window will appear. Click OK button to save the e-mail.[…]
Manual
Setting up a mailbox
Mailbox is a regular e-mail account where you can setup as many e-mail addresses / accounts as you want to. Entering new mailbox Choose Communication → Mailboxes from the main menu. Click the New Mailbox button. Mailbox window will appear. NOTE: All fields with * symbol are mandatory to fill. Mailbox Name: display name of[…]
List by destinations
Use the Tours → Groups item from the main menu. Find the desired group. Double click a row in the grid or click the Edit icon. Go to List by destinations tab. In the Subgroups combo box select all subgroups you want to list. In the Select destination drop down list choose destination of interest. Click Filter[…]
E-mail templates
Adding new e-mail templates Choose Options → Email templates. Click New email template button above the grid. A new Email template window will open. Enter Template name and Template content. NOTE: In the template content field you can insert tags such as @customerName@ that will generate customers name automatically. Click OK to save changes. Sending e-mail templates Open a reservation for editing. Find the[…]
Room occupancy
Room occupancy configuration tool is used to define cases and rules of room occupant combinations. It can be found inside Price list tab of Accommodation, Simple tours, Activities, Transfers and Rent a car. There are two types of room capacity: static and dynamic capacity. Static capacity It is defined by only one case and one[…]
Exchange rate
Adding new currency Choose Options → Price lists → Exchange rate. Click Add currency button above the grid. A new window will open. Choose currency you want to add from Inactive currencies drop down list. Enter Exchange rates. Click OK to save changes. NOTE: The base currency of the system has exchange rates 1. If[…]
Edit columns
In order to export the page with needed information, columns inside a page can be edited. Click Edit columns button. NOTE: Edit columns button is always located at the right side of the page footer. Edit columns in table window will appear. Included columns shows lists of all columns that can be exported. Available columns[…]
Deleting reservations
Reservations in status Inquiry and Option: Choose Reservations → Inquiry or Option. Find reservation you want to delete. Choose red Delete button next to the reservation. NOTE: You can put reservations in status inquiry and option to unrealized and later on find them in the list of unrealized reservations. In that case they won’t be deleted, just removed[…]
Currency on the customer
Choose Partners → Customers from the main menu Enter the chosen Partner and edit it. In General tab choose a currency from the drop-down list that will be associated with that customer. NOTE: When making a reservation you will see that once you enter the name of the customer for which you defined currency, system will automatically take that[…]
Entering supplier invoice
Supplier invoices are used for entering debts to a supplier. Edit a reservation. In the Documents field find the Supplier invoice label and click New. NOTE: This options is available depending on reservation status. The Creating document window will appear. Define parameters Supplier – If you open the drop down list you can see list[…]