If you made a mistake when entering a payment, you need to cancel it or delete it. Cash payments cannot be deleted, they need to be cancelled. Only non-cash payments can be deleted. To cancel or delete a payment Choose Finances tab → Transaction list from the main menu. Use the grid filters to find the[…]

Choose Finances tab → Transaction list from the main menu. Choose cashier report period by entering the Transactions made after and the Transactions made before  in the above grid filters. Choose payment methods in the Payment method filter above the grid. Choose branch offices in the Branch offices filter above the grid. Choose transaction types in[…]

When you create the offer, pro forma invoice or invoice, you have to choose the advance payment date and the remaining payment date. When a customer makes the advance payment, the reservation is moved from the option status to the confirmed status. Statuses are used to track whether the advance payment has been made. If[…]

Choose Documents tab → Invoices from the main menu. Check the Show unpaid only check box. Click the Filter button to get only unpaid invoices displayed in the grid.

Departments can be used for segmenting your organization and tracking how much income is made within each segment of the travel agency. Organization and the number of departments depend on the organization of your travel agency, but for example you can have: Incoming department – department that handles all incoming operations Outgoing department – department[…]

To enter a department to the system: Choose Options tab → Settings → Departments from the main menu. Click the New button above the grid with departments. The New department window will appear. Enter the Name of the department. Enter the Inquiry notification e-mail of the department. NOTE: You will get all the inquiries on the notification[…]

Choose Options tab → Departments from the main menu. Use grid filters to find the department and click the Edit icon. NOTE: To delete the department, click the Delete icon. The New department window will appear. Make changes. Click OK to save the changes.

Edit travel product. Under the General tab, select a department from the Select department drop down list. Click OK to save the changes.

Choose Options → Settings → Company details from the main menu. Choose the Users tab. Use grid filters to find an employee and click the Edit icon. The Edit user window will appear. Choose the Departments tab in the Edit user window. The grid with departments this employee belongs to will be displayed. Click the Select existing[…]

If your selling network is organized in branches, you can use branch offices in the Lemax to track what reservations, documents and financial transactions are made in a specific branch office. Every employee can belong to only 1 branch office. You can change the branch office an employee belongs to at any time. When an[…]