This month, we are launching exciting product updates in Lemax. Learn about the details below (available from September 4th, 2025).

What’s new

A new email tag @leadTourName@ has been introduced, allowing automatic and manual emails to dynamically display the lead tour name in both the subject line and the email body.

This update is automatically available to you once the release is launched. Please note that the usage of this update could depend on system setups (which modules/products you use) and user roles.

Problem being solved

Previously, users had no way to personalize emails with the lead tour name, making automated communication less contextual and reducing clarity for travelers and partners.

Benefits for the users

With this new tag, users can ensure that emails include the correct lead tour name, making communication more personalized, accurate, and easier to understand. This helps in improving customer engagement and reducing confusion when handling multiple reservations.

How it works

New Email Tag: @leadTourName@

  • The tag @leadTourName@ can be inserted into email templates.
  • The lead tour name is taken from the “Tour name” field of the first tour in the reservation. Eligible tours include both Group and FIT tours. If no tour exists in the reservation, the value will remain empty.

What’s new

A new feature has been introduced to support the rounding of the Special Offers (SPO) selling price.

This update is automatically available to you once the release is launched. Please note that the usage of this update could depend on system setups (which modules/products you use) and user roles.

Problem being solved

Previously, SPO calculations often produced selling prices with decimals. If decimal places on the final price were undesirable, the system could not adjust for this.

Benefit for the users

Users now set up SPO to round the selling price and have a clean price presentation.

How it works

Round SPO setup

  • A new checkbox, “Round selling price”, has been added on the SPO general tab under the Price section.
  • The option is available for all SPO amount types: Fixed, Percentage, and Free nights.

Round SPO calculation

  • The system calculates SPO prices normally without modification.
  • At the very end of the calculation process, when all discounts and SPOs are calculated, the final SPO selling price is rounded to a closer whole number

SPO calculation algorithm update

  • In some edge cases, such as when two SPOs and a child discount apply, we updated the order of SPO application to better reflect price calculation. This change does not affect the final reservation price, only the individual SPO prices.