Last update: October 29, 2020

This month’s release is bringing you enhancement on the product contract grid, new functionalities on the operations report, and more.

Not to give out more spoilers, scroll down, and learn more about this month’s novelties.

Enhancements on Product Contract Grid

With this month’s enhancements, it is easier to manage contracts on a product. We have introduced the first set of group actions for contracts, quick actions are added to the contract grid and you’ll get notified when you save the contract with the same parameters in order to avoid problems with booking.

Enhancements include:

  • New Group actions on contracts tab on all products
  • Quick actions for changing the status of a contract on the contracts grid
  • A new warning pop-up when you try to save (or activate) a contract that is the same as an already active contract

The update eliminates multiple steps when changing the status of each contract.

How does it work?

Quick actions on contracts grid

Quick Action Buttons

Two new action icons are added to the contract grid

  • Deactivate for active contracts
  • Activate for inactive contracts

When you select the icon system will ask you whether you are sure you want to change the status of the selected contract.

Quick Action Warning

If you confirm with “ok” status of the contract will change

Group actions on contracts grid

  • Group action dropdown is added on contracts grid
  • Two options are available:
    • Activate selected contracts
    • Deactivate selected contracts
  • First, you select contracts you wish to change the status for
  • Then, select Group actions > Activate selected contract
  • The system will ask you whether you are sure you want to activate selected contracts
  • If you confirm with “ok” status of all selected contracts will change

Warning about saving contracts with the same parameters

  • This warning will be displayed when the second contract is saved or activated
  • The system will not prevent you from saving the changes it will only display the warning

We recommend that you do not leave two contracts with the same parameters active for the same product as this will prevent the system to correctly determine the priority contract when you search or book units from that product.

Copy Info When Replacing Items on Operations Report

No more information loss with “Replace item,” “Assign vehicle,” or “Assign guide” actions. When replacing the original item on the operations report, transfer all additional comments, voucher remarks, transfer info, or custom fields to the newly created item.

How does it work?

All product types except transfers

When you replace an operational or regular item with another item, system transfers the following information from original to newly created item:

  • General:
    • Reference number
    • First meal
    • Last meal
  • Additional comments
  • Reservation item’s custom fields


When you replace a transfer item with another transfer item of the same type (one-way with one-way, or two-way with two-way), system transfers the following information from original to the newly created item:

  • General:
    • Reference number
  • Transfer info (departure & arrival):
    • Pick up date, time & location
    • Drop off date, time & location
    • Number of flight/bus
    • Description
    • Flight information
  • Additional comments
  • Reservation item’s custom fields

When you replace a one-way transfer item with a two-way transfer item, system transfers everything mentioned above with an additional rule:

  1. One way → Two way
    1. Departure from a one-way item is saved to departure in a two-way item
    2. Return in a two-way has only Pickup date set to departure pickup date + 1 day
  2. Two way → One way
    1. Departure from a two-way item is saved to arrival in a one-way item
    2. Return data is lost

Package Discount Operational Cost Enhancement

With this month’s release, discounts for packages no longer reduce operational costs for connected passengers, ensuring that the calculation is correct and easier to track.

How does it work?

Package discounts (defined on group calculation) → Influence regular reservation

  • Discounts are given by you to the passengers based on some conditions (example: child discount)
    • Defined on group calculation
Discount on Group Calculation
  • These discounts reduce the margin, by reducing selling price of the package:

They are displayed as a separate detail on regular reservation item with negative selling amount

They do not reduce operational cost

Components discount (defined on simple products) → Influence operational reservation

  • Discounts given by the suppliers to you based on some conditions

Defined on simple product’s price list – discounts tab

  • These discounts increase operational margin, by reducing the cost of package components

They are displayed as a separate detail on operational item with negative net amount

They reduce the operational cost

Refund Limit

Newly implemented Refund limit functionality on the Refund transaction form informs users what is the maximum amount that can be refunded. The system prevents refunds bigger than the paid amount on the underlying Invoice, allowing canceled invoices to be closed and not shown on the Agent statement anymore.

How does it work?

We added a new column Refund limit to Refund transaction form that indicates to the user how much can be refunded based on the payment on the underlying canceled invoice / reservation.

  1. Create reservation
  2. Create invoice
  3. Add partial transaction
  4. Cancel invoice
  5. A new invoice is created
  6. Add refund -> Refund is limited to the max amount of the paid transaction amount that is indicated in the Refund limit column