In Lemax we use standard Name and Surname text boxes for partners, customers or passengers data. It is standard to display firstly the Surname, then followed by Name on the documents, but if in your b[...]
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Are reservation numbers always in sequence?
Every reservation you create in Lemax has its own unique number called Reservaton number. When you create a new reservation, it gets its reservation number automatically and you can not change it. Usu[...]
Can my reservation start from specific number, e.g. 9000?
Yes, this is possible. When you start to use Lemax, and you have reservations in your old system, we can upload your previous reservations to Lemax. When you start to create reservations in your Lema[...]
Can I check if a specific document was sent by post/e-mail and when it was?
Yes, this is possible to check easily. Lemax provides very useful options for tracking and controlling if documents were send to a client and date/time when they were sent. In this example the Invoice[...]
Is it possible to add another reservation status or to rename the existing ones?
Lemax uses 7 different statuses that cover all travel business processes. It is not possible to add new or to rename existing reservation statuses, since you can switch your reservation between status[...]
Can we change the document names because of different terminology?
Document names can be changed and the document appearance, too. It is important to define in detail all the document changes so we can done the documents customization according to your needs.